Keys to a Successful VoIP Implementation
Voice-over-Internet (VoIP) has the potential to both improve on existing phone technology, and greatly reduce phone costs. Yet, many SMB owners are understandably wary of the technology, having heard horror stories from their peers, or having had poor experiences due to bad VOIP implementations. Luckily, with the right knowledge and the correct set of tools, it is possible to implement VoIP in a manner that is extremely reliable and effective. In this article, we will explore some of the basic concepts involved in setting up a dependable VoIP configuration. To understand the current state of phone technology, some background context…