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Why you should say less in job interviews

Many of the people I’ve interviewed for job openings over the years had a nasty habit of talking too much. I would check my watch to signal my boredom and try to hurry things up. But to no avail, they kept on talking – and talked themselves out of the job. Here are 9 ways to dramatically improve your chances of getting the job, by saying less. 1. The 90-second rule: None of your answers should be more than 90 seconds long. Brevity demonstrates your ability to be succinct, to the point. The interviewer needs you to do this, so that…
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things good leaders do

Last month I had the privilege of introducing two of my heroes, Premal Shah, President of Kiva and Charles Best, Founder & CEO of DonorsChoose.org, as our Keynote speakers at the 2014 VolunteerMatch Client Summit in Detroit. We asked them to have a conversation with each other about how technology is reinventing giving and engagement. As they were talking back and forth and sharing their stories, I was struck by how two gifted leaders go about educating, engaging and inspiring an audience to get involved. Needless to say, they are both very good at it. Here are five things these good leaders do.…
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Satisfied and Loyal Customer – for profitability of every business

The customer is always right. Right? But is a customer who is always right always a satisfied customer? Customer satisfaction is a key issue for every company wishing to increase customer loyalty and thereby create a better business performance. An important question is therefore: What is the relationship between customer satisfactions to loyalty to Profitability?  This paper is to look in the importance of customer satisfaction and loyalty in this vibrant business environment. Why it's imperative for companies' to measure and create marketing strategy with a core focus on customer satisfaction and loyalty.  Introduction: Customer satisfaction is a term frequently…
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ways to succeed as a new leader

Leaders tend to be closely identified with the organizations they lead. So much so, in fact, that it’s easy to overlook the fact that leaders can change jobs just like anyone else. And most do, sooner or later–even founders tend to eventually move on from the organizations they created, nurtured and led. (I should know–I recently moved on from running the international healthcare organization I started 15 years ago at Johns Hopkins Medicine to take on the challenge of helping to grow partnerships nationally and globally for Boston’s Brigham & Women’s Hospital.) Moving into a leadership role at a different…
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ways to boost your productivity

TalentSmart has tested more than a million people and found that the upper echelons of top performance are filled with people who are high in emotional intelligence (90% of top performers, to be exact). The hallmark of emotional intelligence is self-control—a skill that unleashes massive productivity by keeping you focused and on track. Unfortunately, self-control is a difficult skill to rely on. Self-control is so fleeting for most people that when Martin Seligman and his colleagues at the University of Pennsylvania surveyed two million people and asked them to rank order their strengths in 24 different skills, self-control ended up in…
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How to Conquer Fear to Succeed

Fear is the greatest obstacle for any entrepreneur. Here's how the greats overcame it. This country has a great admiration for entrepreneurs. Many people hold up leaders like Bill Gates, Richard Branson, and Mark Zuckerberg as heroes, maybe even gods. Some believe them to be invincible superheroes. But every entrepreneur is human. And each has to battle fears every day in order to reach success. And for each fear they conquer, the better the entrepreneurs they become. 1. Fear of Failure Failure is the most obvious fear for an entrepreneur. Successful entrepreneurs never lose this fear but rather harness its energy to…
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How to Acquire a Good Domain for Your Startup

Tips from a domain expert on how to find what names are available and choose the right one. Having the right domain for your business sounds like common sense. But it can be a challenging task. Your business name may not translate into a good domain name. Or someone else may already have grabbed it. Regardless of the challenges, it's absolutely essential that you have a good domain name so that customers can find you, as well as help increase brand awareness. So how do you actually acquire a good domain? Here are some suggestions that you'll need to take…
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How to reverse the brain drain

How to reverse the brain drain

  In 1968, while studying at the Mons Officer Cadet School in the United Kingdom, I needed to visit a hospital. There I met a doctor who, to my surprise, spoke fluent Arabic. I learned that he was new to the UK, so I asked if he intended to stay long or return home. He replied with an Arabic saying that translates as: “My home is where I can eat.” That doctor’s words stayed with me for many years, because they underscored the contradiction between our idealized view of “home” and the harsh realities of life that push talented people…
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Entrepreneur – Apps Every Entrepreneur Needs

Entrepreneur - Apps Every Entrepreneur Needs If you're an entrepreneur who is running your own company, chances are you have experience with the product you're building or selling. You probably do not have expertise with invoicing, analytics , or payments, among other things. That's why a good app can be so handy. Just because you're a sole proprietor or run a small startup, that doesn't mean you can't have executive-level support literally at your fingertips. There's an app for just about anything, including making your entrepreneurial pursuits just a little bit more manageable. Many of these apps range in price…
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Cisco –  Cisco AutoSecure Feature

Cisco – Cisco AutoSecure Feature

How To Secure Your Cisco Router Using Cisco AutoSecure Feature?The Cisco AutoSecure feature is available to all IOS version 12.3 and above and supported on all hardware platforms, including all newer Cisco 870, 880, 1800, 1900, 2800, 2900, 3800 and 3900 series routers. To maximize flexibility the Cisco AutoSecure command supports two different modes depending on your needs and flexibility required: AutoSecure Interactive Mode: This mode prompts the user with options to enable/disable services and other security features supported by the IOS version the router is running. AutoSecure Non-Interactive Mode: Automatically executes the Cisco AutoSecure command using the recommended Cisco…
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