VoIP – Features of VoIP Plateform
Automated Attendant Allows callers to be automatically transferred to a user’s extension without the intervention of a receptionist. Some businesses use the PBX telephone system to take the place of live representatives. They can be used to collect or distribute information, buy or sell products depending upon the imagination of the business. If the receptionist is currently on the phone or does not answer, the automated attendant can answer and take over. It plays messages that your own employees record for a personal touch, while accepting programmed options via key press to reach different departments or members of the organization.…